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About Us

Our Vision and Misssion is to provide best support and experience

At Eracon Technologies, we understand the importance of maintaining seamless communication with your customers. That's why we provide superior contact center solutions, ensuring that every interaction is handled with professionalism and efficiency. Whether it's lead generation, sales support, or customer assistance, we are committed to delivering the highest level of service.

  • Skilled professional Communicator
  • 100% Excel in communication and lead generation.
  • Dedicated Reliable experts in communication and lead generation.
  • Safe & Secure Expert solutions in communication and lead generation.
  • Safe & Secure Competence in communication standards and lead generation
  • Safe & Secure Adaptation to client needs.
More About Us
Services

We Provide Best flexible customized services

Our qualified professionals handle your confused and frustrated customers to ensure their satisfaction with appreciated customer support. We focus on retaining old customers by giving their calls value and providing exemplary answering services to all of their queries. Our economical packages provide exceptional services that go way above the cost justification.

Why Choose Us

Enable Better Customer Experiences with us

Outsource Call Center Services to Save Money and Gain Much

Outsourcing your call center services is a cost-effective business practice that allows you to focus on your core competencies. We offer a wide range of services, including non-voice operations, inbound and outbound calls, human resource and recruitment, information technology, virtual assistant services, accounts and finance, administration and security, social media marketing, graphic design, management information system, quality assurance, and training.

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Individual Customer Attention

Customized Answering Service empowers you to enjoy our services tailored to capture your individual necessities.

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Team Coordination

To ensure full energy is pumped from all sides, our live chat, social media, and answering service teams work in coordination.

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Data Collection

We keep record of every caller and every data. This data collection is available only to you to access and evaluate.

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Regular Agent Training

To  keep up-to-date with new techniques and policy update, we provide regular training to our telephone agents.

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24/7 Live Phone Answering

To ensure satisfaction and non-stop operations our trained and skillful live agents are available 24/7/365.

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Crystal Clear Voice

Our latest technology, modern handsets and experience to control pitch of voice ensure crystal clear sound.

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Inbound/Outbound Calls

Generating leads by cold calling and answering calls to gratify the grievance. We offer one stop solution to all needs.

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Thick English Accent

Our 100% US-based agents are locals with thick American accent that is very easy for your callers to understand.

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Record Maintenance

Enjoy every callers’ details with well sorted data. We keep records of every caller ensuring security and maintenance.

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How It Works

Get Started: Fast and Easy steps

Step 1

Select the Service Best Suits You

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Step 2

Fill up the Requirement Form

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Step 3

One-on-One interview with agent

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Step 4

We are all Set to Start

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